Terms of service

OVERVIEW
Welcome to Crack In The Wall! The terms “we”, “us” and “our” refer to Crack In The Wall. Crack In The Wall operates this store and website, including all related content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (collectively referred to as the “Services”). Crack In The Wall is a store powered by Shopify, which allows us to offer these Services to you.

The following Terms of Use, along with all associated policies (the “Terms of Service” or “Terms”), outline your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.

ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any minors under your responsibility to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, complete, and that you have all necessary rights to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You are not permitted to transfer, sell, assign, or sublicense your account to anyone else.

OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online store. However, please note that the color or appearance of products may vary depending on your device type, display settings, and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match the descriptions provided in our store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

ORDERS
By placing an order, you are making an offer to purchase. Crack In The Wall reserves the right to accept or reject your order for any reason, at its sole discretion. Your order is not accepted until we confirm its acceptance and payment has been processed.
Please review your order carefully before submitting it, as Crack In The Wall may not be able to accommodate cancellation requests after acceptance.
If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided.
Purchases may only be returned or exchanged in accordance with our Refund Policy.
You represent and warrant that all purchases are for your personal or household use and not for commercial resale or export.

PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time of order and will be stated in your order confirmation email.
Unless otherwise indicated, prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices shown in our online store may differ from prices offered in physical stores or by third-party sellers. From time to time, we may offer promotions subject to separate terms and conditions. In case of a conflict, the promotional terms will take precedence.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store.
You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if needed.
You represent and warrant that (i) the credit card information you provide is valid, accurate, and complete, (ii) you are authorized to use the credit card, (iii) charges will be honored by your card issuer, and (iv) you will pay all amounts due including shipping and taxes.

SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Shipping times are estimates and not guaranteed.
We are not liable for delays caused by carriers, customs clearance, or events beyond our control. Once the product is transferred to the carrier, title and risk of loss transfer to you.

INTELLECTUAL PROPERTY
All content and elements of our Services — including, but not limited to, trademarks, text, displays, images, graphics, product reviews, videos, audio, and design — are the property of Crack In The Wall, its affiliates, or licensors, and are protected by copyright, trademark, and other laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, display, republish, or transmit any content from the Services without prior written permission.
Nothing in these Terms grants a license to you under any patent, copyright, or other intellectual property right of Crack In The Wall, Shopify, or any third party. Unauthorized use may violate intellectual property laws.
All rights not expressly granted are reserved.
The names, logos, product and service names, and slogans of Crack In The Wall are trademarks of Crack In The Wall or its licensors. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.

THIRD-PARTY TOOLS
You may have access to third-party tools as part of the Services. We do not monitor or control these tools and provide them “as is” and “as available” without warranties or endorsements.
Your use of optional tools is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms of third-party providers.
We may also offer new features in the future (such as tools or resources). These will also be subject to these Terms of Service.

THIRD-PARTY LINKS
Our Services may contain content or links to websites operated by third parties. We are not responsible for evaluating or verifying the accuracy of third-party content.
If you choose to access third-party content or websites, you do so at your own risk.
We are not liable for any harm or damages related to your use or purchase from third-party websites.
Please review third-party terms and policies carefully before engaging in any transaction. Concerns about third-party products should be directed to the third party.

RELATIONSHIP WITH SHOPIFY
Crack In The Wall is powered by Shopify. However, all sales made in our store are between you and Crack In The Wall directly.
By using our Services, you acknowledge that Shopify is not responsible for any sales, claims, damages, or losses related to your purchase.
You expressly release Shopify from any and all liability related to your transactions with Crack In The Wall.

PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy (available here), and some personal data may also be subject to Shopify’s Privacy Policy (available here).
As Shopify hosts our Services, it collects and processes information about your use of the Services. This data may be shared with Shopify and third-party providers in other countries to fulfill services.
See our Privacy Policy for more information on how your data is used.

USER FEEDBACK
If you submit feedback, suggestions, reviews, proposals, or other content (collectively “Feedback”), you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, publish, and display it for any purpose, including commercial.
You represent that you own or have the rights to submit the Feedback and that it does not violate any third-party rights.
We may, but are not obligated to, monitor or remove Feedback we consider inappropriate, offensive, or unlawful.
You agree not to submit content that is defamatory, abusive, or contains malware. You are solely responsible for your Feedback and its accuracy.

ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain errors or omissions, including in product descriptions, pricing, offers, shipping fees, and availability.
We reserve the right to correct any errors, change or update information, or cancel orders at any time, including after an order has been submitted.

PROHIBITED USES
You may only use the Services for lawful purposes. You agree not to use the Services for:

  • Any unlawful, fraudulent, or malicious purpose

  • Violating laws, rules, or regulations

  • Infringing intellectual property rights

  • Harassment, defamation, abuse, or intimidation

  • Transmitting false, harmful, or malicious content

  • Phishing, scraping, or spamming

  • Disrupting the Services’ functionality or security

We reserve the right to suspend or terminate your access if you violate any of these restrictions.

TERMINATION
We may terminate these Terms or your access to the Services at any time, without notice.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Governing Law, and others as necessary.

DISCLAIMER OF WARRANTIES
The Services and all content and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free service.
Your use of the Services is at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so this disclaimer may not apply to you.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, Crack In The Wall and its partners shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profit, data, or goodwill, arising from your use of the Services or any product purchased through them.

INDEMNIFICATION
You agree to indemnify and hold harmless Crack In The Wall, Shopify, and all affiliates from any claims or liabilities arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

SEVERABILITY
If any provision of these Terms is found unenforceable, the remainder shall remain in effect.

WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any part of these Terms shall not be a waiver of our rights.
These Terms and any related policies represent the entire agreement between you and us.

ASSIGNMENT
You may not transfer these Terms to anyone else without our written consent. We may assign our rights and obligations at any time.

GOVERNING LAW
These Terms are governed by the laws and courts of the jurisdiction where Crack In The Wall is based. You consent to their exclusive jurisdiction.

HEADINGS
Section titles are for convenience only and have no legal effect.

CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes on our website. You are responsible for checking for updates. Continued use of the Services after changes implies acceptance.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@crackinthewall.fr.
Company details:
Crack In The Wall
3 bis rue Rosa Bonheur, 75015 Paris, France
Phone: +33 7 81 90 35 71
SIRET: 93025629200010
VAT: FR27930256292