CONTACT US

Don’t hesitate to contact us if you need any help or you have any further question.

For collaboration and partnership, please contact us directly to contact@crackinthewall.fr and specify your object.

Thank you.

The Crack In The Wall® Team.

NEED SOME HELP ?

The estimated delivery date for the SILENT 1.0 harness is december 2025.

We’re working closely with our European manufacturing partner to ensure the highest quality possible. If anything changes or delays arise, we’ll notify you by email right away.

Not yet.

Due to regulatory constraints, the SILENT 1.0 is currently only available in Europe. It complies with CE EN 12277, a European safety standard for climbing harnesses. We’re actively working on securing additional certifications to expand to new markets soon.

If you're based outside of Europe and interested, feel free to contact us at contact@crackinthewall.fr or subscribe to our newsletter to be notified when the harness becomes available worldwide.

Yes, your card is charged at the moment of purchase.

In accordance with EU regulations, you have a 14-day right of withdrawal after your order (even for preorders). You can cancel or modify your preorder within that window.

Any questions? Email us at contact@crackinthewall.fr or check our Terms & Conditions

We often produce in limited drops, but your feedback matters.

Drop us a message at contact@crackinthewall.fr or via Instagram (@citw_off) to let us know what you'd love to see return. You can also subscribe to our newsletter to stay in the loop about restocks and new releases.

Yes, the SILENT 1.0 is completely safe.

It has been submitted to certified European testing and complies with CE EN 12277, the official safety standard for climbing harnesses.

This harness is fully designed for high-level performance, with one of the lightest weights on the market. Built to climb, not just for mountaineering.

The waistbelt and leg loops are engineered to withstand fall impact while maintaining comfort during long sessions and repeated shocks.

At Crack In The Wall, our mission is to design and build every product in Europe to showcase the talent, technical, and manufacturing excellence in our region.

Made in Europe means a lower ecological footprint thanks to shorter supply chains, less long shipping, fewer planes and container ships crossing oceans.

Made in Europe means strict quality control, labor and safety regulations, and traceable production with responsible partners.

Made in Europe means working with highly skilled factories and advanced materials, close enough for us to test, refine, and stand behind every products.

Made in Europe is not a label for us, it’s a commitment we choose and a standard we defend.